Frequently Asked Questions

Yes, FBDownloadPro is 100% free to use. We don't charge anything, require a subscription, or ask for payment. The service is ad-supported, which allows us to keep it free for everyone.

No account or registration is needed. Just paste your Facebook video link and hit download. That's all there is to it.

There are no daily limits. You can download as many Facebook videos as you need, completely free of charge.

No. We never store your videos on our servers. All downloads go directly from Facebook's CDN to your device. We don't retain any copies.

FBDownloadPro works on all devices: iPhone, iPad, Android phones and tablets, Windows PCs, Mac computers, and Chromebooks. Any device with a modern browser will work.

We support Chrome, Safari, Firefox, Edge, and all Chromium-based browsers. Both mobile and desktop browser versions work perfectly.

Yes! FBDownloadPro supports Facebook Reels. Simply copy the Reel link and paste it into the downloader — you can save it in HD or SD quality.

Yes, public Facebook Stories can be downloaded using our tool. Note that Stories are only available for 24 hours, so download quickly before they disappear.

We offer HD (720p and 1080p where available), SD (360p and 480p), and MP3 audio-only format. The available options depend on the original video quality uploaded to Facebook.

The maximum quality depends on what was uploaded to Facebook. Most videos offer up to 720p HD, while newer uploads may offer 1080p Full HD.

Yes! Select the MP3 option from the download choices to extract just the audio track. This is great for music, podcasts, or spoken-word content.

Videos are downloaded in MP4 format, which is universally compatible with all devices, media players, and editing software.

Downloading videos for personal, offline use is generally acceptable in many jurisdictions. However, you must respect copyright law. Never re-upload or distribute downloaded content without the creator's explicit permission.

No. Our tool can only download public Facebook videos — content that is visible to everyone without logging in. Private videos are protected by Facebook and cannot be accessed by third-party tools.

We collect minimal anonymous usage data (pages visited, general location for analytics). We never store your Facebook URLs after processing. Please read our Privacy Policy for full details.

FBDownloadPro operates as an independent tool. Users are responsible for how they use downloaded content. We strongly advise downloading only content you have rights to and using it for personal purposes only.

First, make sure you're using a valid, public Facebook video URL. Try refreshing the page and pasting the URL again. If it still doesn't work, the video may be private or the link may have expired.

HD quality is only available if the original video was uploaded in HD. Some older or lower-quality videos will only offer SD options.

The downloaded MP4 file should play on any modern media player. If it doesn't play in your browser, try opening it with VLC Media Player or your device's default video app.

Yes. Open fbdownloadpro.com in Safari on your iPhone, paste the video link, and download. The video will save to your Files app. You can then move it to the Photos app if needed.